About ERP..

Enterprise resource planning (ERP) systems integrate internal and external management of information across an entire organization-embracing finance / accounting, manufacturing, sales and service, customer relationship management, Warehouse Management ,Human Resouring Management etc.

ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders

ERP systems addressed all core functions of an enterprise. Beyond corporations, governments and non-profit organizations also began to employ ERP systems.

ERP systems experienced rapid growth in the 1990s because of the year 2000 problem and introduction of the euro disrupted legacy systems. Many companies took this opportunity to replace such systems with ERP.

ERP systems initially focused on automating back office functions that did not directly affect customers and the general public. Later, Front office functions such as customer relationship management (CRM) dealt directly with customers, or e-business systems such as e-commerce, e-government, e-telecom, and e-finance, or supplier relationship management (SRM) became integrated.

ERP (Enterprise Resource Planning) systems typically include the following characteristics:


• An integrated system that operates in real time without relying on periodic updates
• A common database, which supports all applications.
• A consistent look and feel throughout each module.
• Installation of the system without elaborate application/data integration by the Information Technology (IT) department, provided the implementation is not done in small steps.

The following are common functional areas covered in an ERP system. In many ERP systems these are called and grouped together as ERP modules:

Financial accounting
General ledger, fixed asset, payables, receivables, cash management, financial consolidation
Management accounting
Budgeting, costing, cost management, activity based costing
Human resources
Recruiting, training, payroll, benefits, 401K, diversity management, retirement, separation
Manufacturing
Engineering, bill of materials, work orders, scheduling, capacity, workflow management, quality control, manufacturing process, manufacturing projects, manufacturing flow, product life cycle management
Supply chain management
Supply chain planning, supplier scheduling, order to cash, purchasing, inventory, product configurator, claim processing
Project management
Project planning, resource planning, project costing, work break down structure, billing, time and expense, performance units, activity management
Customer relationship management
Sales and marketing, commissions, service, customer contact, call center support - CRM systems are not always considered part of ERP systems but rather BSS systems . Specifically in telecom scenario
Data services
Various "self-service" interfaces for customers, suppliers and/or employees.


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